FAQS

Customer service hours are: Monday to Friday, 10:00 a.m. to 2:00 p.m. and 4:00 p.m. to 6:00 p.m.

To contact Roig Arena, you can email us at info@roigarena.es.

On our website www.roigarena.com or other official sales channels.

Nominal tickets are personalized tickets. Each one is linked to a specific first and last name to identify the person who will attend the concert.

La ayuda de 400€ que el Ministerio de Cultura y Deporte da a los jóvenes de 18 años para adquirir y disfrutar de productos y actividades culturales.

1)  Elige cualquier evento menos los deportivos.

2)  En el proceso de compra, selecciona la opción ‘Bono Cultural Joven’ dentro del menú 'Pago con Tarjeta'.

3)  Utiliza tu tarjeta prepago para adquirir tus entradas. Recuerda que dispones de un máximo de 200€, no podrás realizar una compra que supere este importe.

Si tienes problemas para utilizar tu bono cultural al comprar entradas para uno de nuestros conciertos, no dudes en ponerte en contacto con nuestro equipo de atención al cliente a través de info@roigarena.es. Estaremos encantados de ayudarte a resolver cualquier inconveniente.

No. Debes tener en cuenta que el importe máximo para gastar con tu bono cultural debe ser de 200€ como máximo.

Tickets marked as reduced visibility indicate that there are areas in the venue where you do not have a complete view of the event. There may be an object that limits or obstructs your view.

If the event is nominative, you can do so by clicking on the MANAGE YOUR TICKET - Change my ticket details button that appears in the purchase confirmation email or in your ticket email.

There is a limit of 6 tickets per purchase.

If you have a reduced mobility condition, you will need to purchase a special ticket. Remember that you will be asked to show your disability certificate at the entrance.

Each reduced mobility ticket allows access with one companion.

Regulations depend on the specific event. When purchasing your ticket through official sales channels, you should check the specific conditions established by the organizer.

You can enjoy the reduced price of this rate by reusing your Roig Arena cup in good condition. Your commitment to the planet matters to us.

Yes, all PRM restrooms are equipped with a baby changing table.

Yes, in ring 1, you can consult the accommodation staff or Roig Arena organization.